Browse our store

Shipping policy


We ship your orders with the following shipping service providers:
Switzerland:Shipping with SwissPost (PostPac Priority)
Costs: free of charge

Germany:Shipping with GLS
Costs: 10 € | from 150 € order value shipping is free of charge

Shipping with GLS
Costs: 10 € | from 300 € order value shipping is free of charge
Worldwide: Shipping with FedEx International Priority
Costs: 50 €/$/£ | from 500 €/$/£ order value shipping is free of charge
In Switzerland, the EU and the USA and Canada there are no import costs. In all other countries there are additional import costs, which will be charged directly to the customer. For some items there is a longer delivery time due to logistical reasons. Based on experience, the delivery time is one to two business days in Switzerland and two to five business days to Europe, the USA and other countries. As soon as your package leaves our warehouse, you will receive a shipping confirmation by e-mail. This will contain a tracking number that you can use to track the shipping status of your shipment online. Please note that the tracking number becomes active only after it has been recorded and updated by the shipping service provider. Therefore, if the number does not work immediately, please try again at a later time.

Delivery countries

Zimmerli delivers to the following countries:
United Arab Emirates, Austria, Australia, Bahrain, Bosnia and Herzegovina, Belgium, Bulgaria, Brazil, Canada,Switzerland, China, Cuba, Cyprus, Czech Republic, Germany, Denmark, Estonia, Egypt, Spain, Finland, Faroe Islands, France, United Kingdom, Guernsey, Gibraltar, Greenland, Greece, Hong Kong Special Administrative Region, Croatia, Hungary, Ireland, Israel, Isle of Man, India, Iraq, Iceland, Italy, Jersey, Jordan, Japan, Republic of Korea, Kuwait, Lebanon, Liechtenstein, Lithuania, Luxembourg, Latvia, Monaco, Montenegro, Macao Special Administrative Region, Malta, Maldives, Mexico, Netherlands, Norway, New Zealand, Oman, Pakistan, Poland, Portugal, Qatar, Romania, Serbia, Saudi Arabia, Sweden, Slovenia, Slovakia, San Marino, Turkey, Taiwan, Ukraine, United States, Vatican City, South Africa.

Payment methods

For secure shopping in our online store we offer the following payment methods:
  • Purchase on account via IdealPayment (exclusively for Switzerland)
  • Purchase on account via abilita GmbH (exclusively for Germany and Austria)
  • Credit cards VISA, Master Card and
  • Credit card American Express (exclusively for Switzerland, USA and Canada)
  • PayPal
To protect your data from unauthorized access by third parties, we use tested encryption technologies.

Purchase on account

Order conveniently on account and pay the invoice amount within 30 days after receipt and inspection of the goods. Please note that Zimmerli Textil AG cooperates with the invoice service providers Ideal Payment AG and abilita GmbH and assigns the claim to them. You will receive the invoice exclusively by e-mail from the invoice service providers. Zimmerli Textil AG reserves the right to obtain creditworthiness checks on the customer and may forward customer data to third parties for this purpose. In the event of late payment, interest on arrears of 5% per year plus reminder fees of CHF 25.00 will be charged.