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PAYMENT & SHIPPMENT

PAYMENT METHODS
For secure shopping in our online shop, we recommend the following payment methods:
  • Purchase on account using abilita GmbH (only in Germany/Austria)
  • Purchase on account using IdealPayment (only in Switzerland)
  • VISA, MasterCard and American Express credit cards
  • PayPal
To protect your data from unauthorised third-party access, we use proven encryption technologies. All order and credit card data are encrypted and transmitted to us using SSL (Secure Sockets Layer) and 3D Secure, and naturally we ensure that your information remains completely confidential.
Purchase on account
Payment on account is a convenient way to order, allowing you to settle the amount owed within 30 days of receiving and checking the goods. You will receive an invoice exclusively by email. A copy of the invoice can easily be downloaded at any time via My account. Zimmerli Textil AG reserves the right to request customer credit-rating assessments and to pass on customer data to a third party for this purpose. Late payments will be subject to interest on arrears of 5% per year plus a reminder fee of CHF 25.00. In the event of late payment, Zimmerli Textil AG is entitled to assign a claim to a third party at the customer's expense or to appoint a third party to handle the debt collection.
DELIVERY
Standard delivery
You can have your order delivered using the following services:
Switzerland SwissPost PostPac Priority free shipping from CHF 100.00 delivery charge of CHF 10.00 applies to orders up to CHF 99.99
Deutschland DHL free shipping from EUR 100.00 delivery charge of EUR 5.00 applies to orders up to EUR 99.99
Europa DHL free shipping from EUR 100.00 delivery charge of EUR 10.00 applies to orders up to EUR 99.99
Worldwide & USA DHL/FedEx Express free shipping from EUR/USD 300.00 delivery charge of EUR/USD 40.00 applies to orders up to EUR/USD 299.99
* Important notice: In countries that are not in the EU (except CH and USA) additional import costs apply, which are charged directly to the customer. A longer delivery time may apply for some items due to logistical reasons. You will be notified of this when ordering. In our experience, delivery times in Switzerland are 1-2 working days; for Europe, USA and the rest of the world delivery times are 2 to 4 working days. You will receive a shipping confirmation email as soon as your parcel has left our warehouse. This will include a delivery tracking number you can use to follow the progress of your shipment online. Please note that the delivery tracking number will not be activated until it has been entered and updated by the respective delivery service. So, if the tracking number does not work straight away, please try again later. "Registered customers can also view the current status of their order via their customer account (My Account)."
Countries we deliver to
Zimmerli delivers to the following countries:

  • Andorra
  • Australia
  • Austria
  • Bahrain
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Canada
  • China
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia
  • Faeroese
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Greenland
  • Great Britain
  • Guernsey
  • Iceland
  • India
  • Irak
  • Iran
  • Ireland
  • Isle of Man
  • Israel
  • Italy
  • Japan
  • Jersey
  • Jordania
  • Katar
  • Kuwait
  • Lebanon
  • Lettland
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Maledives
  • Malta
  • México
  • Monaco
  • Montenegro
  • New Zealand
  • Netherlands
  • Norway
  • Oman
  • Pakistan
  • Poland
  • Portugal
  • Republic of Korea
  • Romania
  • Russland
  • San Marino
  • Saudi Arabia
  • Sweden
  • Switzerland
  • Serbia
  • Slovakia
  • Slovenia
  • Spain
  • South Africa
  • Turkey
  • USA
  • United Arabic Emirates
  • Vatican City