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PAYMENT & SHIPPMENT

PAYMENT METHODS
For secure shopping in our online shop, we recommend the following payment methods:
  • Purchase on account using abilita GmbH (only in Germany/Austria)
  • Purchase on account using IdealPayment (only in Switzerland)
  • VISA, MasterCard and American Express credit cards
  • PayPal
To protect your data from unauthorised third-party access, we use proven encryption technologies. All order and credit card data are encrypted and transmitted to us using SSL (Secure Sockets Layer) and 3D Secure, and naturally we ensure that your information remains completely confidential.
Purchase on account
Payment on account is a convenient way to order, allowing you to settle the amount owed within 30 days of receiving and checking the goods. You will receive an invoice exclusively by email. A copy of the invoice can easily be downloaded at any time via My account. Zimmerli Textil AG reserves the right to request customer credit-rating assessments and to pass on customer data to a third party for this purpose. Late payments will be subject to interest on arrears of 5% per year plus a reminder fee of CHF 25.00. In the event of late payment, Zimmerli Textil AG is entitled to assign a claim to a third party at the customer's expense or to appoint a third party to handle the debt collection.

Delivery

Standard delivery

You can have your order delivered with the following service:
Switzerland SwissPost PostPac Priority from CHF 300.00 free shipping to CHF 299.99 Shipping costs CHF 10.00
Germany GLS from EUR 300.00 free shipping to EUR 299.99 Shipping costs EUR 10.00
Europe GLS from EUR 300.00 free shipping to EUR 299.99 Shipping costs EUR 10.00
France & UK GLS from EUR 500.00 free shipping to EUR 499.99 Shipping costs EUR 40.00
Worldwide & USA GLS/FedEx Express from EUR/USD 500.00 free shipping to EUR/USD 499.99 Shipping costs EUR/USD 40.00
For delivery to countries which are not in the EU (except CH) additional import costs will be charged directly to the customer. For some articles there is a longer delivery time due to logistic reasons. This will be communicated to you during the ordering process. The delivery time is from experience 1 to 2 working days in Switzerland and 2 to 4 working days in Europe, Worldwide and USA. As soon as your package leaves our warehouse, you will receive a shipping confirmation by e-mail. This contains a tracking number with which you can track the delivery status of your shipment online. Please note that the tracking number is only activated once it has been recorded and updated by the shipping service provider. If the number does not work immediately, please try again later. Registered customers can also view the status of their order via their customer account (My Account).

Delivery countries

Zimmerli delivers in the following countries:

Andorra Australia Austria Bahrain
Belgium Bosnia and Herzegovina Bulgaria Canada
China Croatia Cyprus Czech Republic
Denmark Egypt Estonia Faeroese
Finland France Germany Gibraltar
Greece Greenland Great Britain Guernsey
Iceland India Ireland Iran
Isle of Man Israel Italy Japan
Jersey Jordania Katar Kuwait
Lebanon Lettland Liechtenstein Lithuania
Luxembourg Maledives Malta México
Monaco Montenegro New Zealand Netherlands
Norway Oman Pakistan Poland
Portugal Republic of Korea Romania Russland
San Marino Saudi Arabia Sweden Switzerland
Serbia Slovakia Slovenia Spain
South Africa Taiwan Turkey USA
United Arabic Emirates  Vatican City